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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sassy Green

March 8, 2025

5  out of  5
rating by Sassy Green
"Fred and his Staff are Amazing!! I could write a book about how helpful they are. I have been with State Farm for many years but never experienced top notch service as I have with Fred and staff! I highly recommend!!!!!"
We responded:
"Sassy, thank you for such an amazing review. I appreciate you allowing us to work with you to serve you and give you the service you deserve. I always leave our conversation better than I went into them when I talk to you, and I know my team does as well. Thank you for being such an amazing customer and friend to this office and thank you for recommending us so highly. Stay Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Ashley Curtis

March 3, 2025

5  out of  5
rating by Ashley Curtis
"Very nice very helpful definitely would recommend to any one"
We responded:
"Ashley, you made the process very easy. Thank you for taking the time out of your day to acknowledge my office. I appreciate you guys, and I look forward to working with you and your family for years to come. Thank you for trusting me to help you with your insurance needs. Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Alyssa Clark

March 1, 2025

5  out of  5
rating by Alyssa Clark
"Absolutely a treat to work with. Kimberly and Fred both went out of their way to help me. A true blessing and excited to continue with them"
We responded:
"Thank you for the kind words, Alyssa. You were awesome to work with. I appreciate your positivity. I am a firm believer that God puts people in places for a reason and our conversation solidified that! I appreciate you, your determination and kindness. We look forward to working with you into the future and as you know, we will always be here for you. Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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B.P. Mcrea

March 1, 2025

5  out of  5
rating by B.P. Mcrea
"I cannot give enough stars to Fred Milton and State Farm Agency. It's a gift to find such a kind, knowledgeable insurance agent at such a bad time for seniors. I'm retired, widowed, and expect the worst as I try to navigate last few years alone. Mr. Milton and his assistant were helpful and very efficient. Ordinarily, life is tough as my grown children live far away. Needless to say, I will recommend you to anyone who asks. Thank you for restoring my belief in society....and for good insurance. Sincerely, Dr. Barbara McCrea"
We responded:
"Barbara, I have never cried reading a review, until today. It is funny how people cross paths in life for a purpose that only God knows sometimes. Ever since we spoke, I think about our conversation, and I smile. I think you did way more for me the day we spoke than I could ever repay you for. Your energy was so refreshing and now this! I really can't say much more than THANK YOU (because I cannot see my screen through the tears). I appreciate the kind words and your support. I do what I do to build relationships with people like you so that they can be properly served. Thank you for choosing me and my office to serve you. I will always be just a call away. God Bless You! Fred. Fred Milton State Farm. Proudly serving Michigan and Indiana"
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Jessica Floyd

February 20, 2025

5  out of  5
rating by Jessica Floyd
"Every time I speak to Fred or any of his team they are beyond helpful and always get me the best deals!! Great team of people!!"
We responded:
"Jessica, thank you for the positive review and kind words. I merely treat people how I want to be treated as does my team. We appreciate you taking the time out of your day to share positivity about my office, it means a lot to me. Thank you and stay blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly servicing Michigan and Indiana"
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Amy Lynn

February 15, 2025

5  out of  5
rating by Amy Lynn
"Fred was very helpful & super friendly! Thank You for your time and help! I greatly appreciate you!!!!"
We responded:
"Amy, thank you for leaving us a 5-star review! We appreciate you taking the time out of your day to acknowledge the effort we put into customer service. We look forwarding to working with you in the future. Thank you, Fred Milton State Farm."
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john frantz

February 13, 2025

5  out of  5
rating by john frantz
"Wonderful"
We responded:
"Johnny, that is a great word to describe you. I am sorry I did not get to talk to you today, but Kimberly is funner to talk to, so you won! I appreciate you and all you do to support us. I know how busy you are and leaving this review is much appreciated. I will talk to you soon and hopefully one day I will meet you in person at a game! Stay blessed. Fred Milton State Farm. Proudly serving Michigan and Indiana"
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Chantell Alexander

February 13, 2025

5  out of  5
rating by Chantell Alexander
"I love State farm they're always polite and respectful they are always there no matter if it's a claim or just have questions"
We responded:
"Chantell, we love you right back! Thank you for being a part of our journey. People like you, make us who we are, and we appreciate you! Thank you for trusting us to help you with your insurance and financial service needs. We look forward to being your trusted resource moving forward. Stay Blessed, Fred Milton State Farm. Proudly serving Michigan and Indiana."
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tamia

February 11, 2025

5  out of  5
rating by tamia
"Great customer service! Very pleased with my Auto policy!"
We responded:
"Tamia, thank you for taking the time to leave a positive 5-star review for my office. I appreciate you giving me the opportunity to earn your business and for allowing me to educate you about the insurance you chose to protect what matters most to you. I look forward to working with you into the future. Stay Blessed and always know we are a phone call away in your time of need. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Indiana and Michigan."
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Lura Holden

February 7, 2025

5  out of  5
rating by Lura Holden
"Very helpful and very friendly."
We responded:
"Lura, thank you so much for leaving such a kind review. Your support means the world to me. I appreciate you and your family very much. We look forward to serving you far into the future. Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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gary whipple

February 6, 2025

5  out of  5
rating by gary whipple
"Fred takes great care of his customers everytime.I am very pleased with the services he provides."
We responded:
"Gary, thank you for your kind review. I appreciate the kind words yesterday on the phone and again in this review. I love every opportunity to be a help to others as does my team. I appreciate the trust you have placed in my business to make sure you are taken care of. We appreciate you and we look forward to working with you for many years to come. Stay Blessed and keep being an amazing role model for others to follow! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Teanna Barnes

February 5, 2025

5  out of  5
rating by Teanna Barnes
"Kimberly was amazing! She was so patient and willing to explain and educate me throughout the process and did what she could to get me a great deal on auto insurance."
We responded:
"Teanna, I was super excited to read your review. Kimberly is a very strong team member and you both seemed to work very well together. I appreciate the positive feedback and have shared this with Kimberly. We look forward to working with you on all of your insurance needs moving into the future. Thank you for trusting us to help you protect what matters most to you! Stay Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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King Frito

January 28, 2025

5  out of  5
rating by King Frito
"They have been very helpful and understanding of my personal situation!"
We responded:
"King, thank you for your time and 5-star review of my office. I appreciate your business and the fact that you mentioned "personal situation". We are all individuals and while we all are required to have insurance, each situation is different for the person buying it and we understand and respect that. I love talking to you when you call in and I appreciate the upbeat conversations you bring to my team! You bring light each time you call and for that, I THANK YOU. Stay Blessed young man and rest easy knowing we will be here for you. Thank you for being you! Fred Milton State Farm. Kalamazoo, MI. Proudly Serving Michigan and Indian for your insurance and financial service needs."
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Brittney Shank

January 23, 2025

5  out of  5
rating by Brittney Shank
"I have been using the for years and couldn't be any happier with a insurance provider."
We responded:
"I really appreciate you taking the time to write this Brittney! You have been with me from the start, and I truly appreciate you! Please know, we greatly appreciate your business and support. Be Blessed. Fred Milton State Farm. Kalamazoo, MI "
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Cat Mor

January 22, 2025

5  out of  5
rating by Cat Mor
"Fred and his staff give superior support, always making sure they answer all questions and have covered everything you need when it comes to your insurance needs. The most caring insurance agent (and office staff) I have had. Highly recommend!"
We responded:
"Cat, thank you for this amazing review. We pride ourselves on being a resource for our customers, so they know exactly how they are protecting what matters most to them. Thank you for sharing your experience, so those far and wide know that if they are in need of insurance, they can trust me and my office team to do what is right, all the time. Thank you for allowing us to serve you. Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly servicing Michigan and Indiana"
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rory iwaniuk

January 11, 2025

5  out of  5
rating by rory iwaniuk
"Fred is great to work with! His staff is friendly and very helpful. Highly recommend Fred Milton from State Farm!"
We responded:
"Rory!!! Thank you for leaving such a great review! I appreciate you and everything you do! We look forward to working with you now and into the future. Thank you for trusting us with your insurance and financial service needs. Be Blessed! Fred Milton State Farm. Kalamazoo, MI "
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K A

January 10, 2025

5  out of  5
rating by K A
"Fred and team has taken care of all my needs , every time I reach out."
We responded:
"We will continue to do so. Being able to care for people is what makes me happy. My team understands this, and it makes them happy as well. We are thankful to have you for a customer and we look forward to working with you for years to come. We will be here when you need us! Stay Blessed. Fred Milton State Farm. Kalamazoo, MI "
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Connor Bushert

January 9, 2025

5  out of  5
rating by Connor Bushert
"State Farms the best. They've always been the best (despite having Aaron Rodgers as a spokesman). Cassie was great in setting me up! Im happy to have them help me when I need something. They're super nice people!"
We responded:
"Connor, thank you for the 5-star review. We appreciate your candor in this review, letting everyone know about the service you received in getting your insurance and financial service needs addressed. We love the feedback about Cassie! We are lucky to have her. I will make sure she knows how great you felt she was! Always know we are a call, text or email away when you need us. Thank you for your business and support. Stay Blessed, Fred Milton State Farm. Kalamazoo, MI #aaronrodgers"
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Nate DeHaan

December 19, 2024

5  out of  5
rating by Nate DeHaan
"Great customer service Cassie made my move to State Farm a breeze."
We responded:
"Nate, Thank you for the wonderful review and high recommendation! I am happy to know you found our insurance options amazing and Cassie a huge help while transitioning to Fred Milton State Farm. We are blessed to have her as part of our team! Thank you for allowing us to serve you. Be Blessed. Fred Milton State Farm. Kalamazoo, MI "
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Diane Gescheidle

December 10, 2024

5  out of  5
rating by Diane Gescheidle
"This agency goes above and beyond to help assure that our family is covered and am with the best discounts! They are so friendly and supportive! I recommend them for all of your insurance needs! We have been with State Farm since 1970. This is one of the best agencies we have had over the years. Getting a live person on the phone these days is a lost pleasure. Great service and quick follow-up."
We responded:
"Bruce, thank you for the 5-star review. Helping customers in a way they want to be helped and how they want to be helped is important to my office. Kimberly enjoyed the opportunity to help you and we look forward to many years of a great working relationship with you! Thank you, Fred Milton State Farm"
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Bryan Mcewen

December 9, 2024

5  out of  5
rating by Bryan Mcewen
"Great customer service and support."
We responded:
"Bryan, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Fred Milton State Farm Agency. I look forward to watching you continue to grow. If you ever have any questions or need assistance, we’re here to help! Stay Blessed. Fred Milton State Farm. Kalamazoo MI"
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Chirag Sathavara

December 4, 2024

5  out of  5
rating by Chirag Sathavara
"On time response good service"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Fred Milton State Farm. Our team is dedicated to helping you find the right auto insurance coverage that fits your needs. If you ever have questions about any of our other products, like home or life insurance, feel free to reach out! Be Blessed. Fred Milton State Farm. Kalamazoo MI"
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Gary L.

November 21, 2024

5  out of  5
rating by Gary L.
"From the moment Cassie answered my call till the end where we wished each other a happy thanksgiving, she was polite and welcoming and immediately reduced my anxiety over a payment issue by offering a logical and VERY accommodating solution. Thank you so much, Fred, for providing Cassie for your clients! Her pleasant personality and "no worries" demeanor is a perfect match for your office environment. This makes doing business with Fred Milton State Farm less "business" and more of a pleasure. Gary Latuszek Retired Navy SeaBee Marshall, MI"
We responded:
"Gary, thank you for the wonderful review of the service you received when talking to Cassie. You would never know that she is new to the industry. I am happy we were able to provide you with solutions that helped you in your particular instance. Thank you for taking the time to share your feedback for others to see. We appreciate you and all you do! Stay Blessed Gary! Fred Milton State Farm"
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C. Edwards

November 21, 2024

5  out of  5
rating by C. Edwards
"I have really enjoyed working with Fred Milton's State Farm Insurance. They've been easy to work with very accommodating. They have good communications so I don't have to wonder about anything. I would recommend to anybody driving a car, to work Fred"
We responded:
"Clarice, thank you so much for the wonderful review! We treat everyone like family, and we want family to rest easy knowing that "We got this"! Thank you for sharing your experience with others so they know the bar for service is high and they will be taken care of! We appreciate you and the fact that you have given us the opportunity to serve you. Thank you for being such a wonderful person. We look forward to being your go to for your insurance and financial service needs for many years to come. Stay Blessed. Fred Milton State Farm. Kalamazoo MI"
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Paula Cowsert

November 13, 2024

5  out of  5
rating by Paula Cowsert
"Staff is always friendly, ready to help, they always have the answer to any of questions I ask. I couldn't have found any better insurance office. Fred Miller and staff are top of the list."
We responded:
"Paula, thank you for the 5-star review. I appreciate you. It means the world to me that you took time out of your day to acknowledge my office and my team. We look forward to our continued working relationship! Happy Thanksgiving! Thank you, Fred Milton State Farm"