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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paula Cowsert

Paula Cowsert

November 13, 2024

5  out of  5
rating by Paula Cowsert
"Staff is always friendly, ready to help, they always have the answer to any of questions I ask. I couldn't have found any better insurance office. Fred Miller and staff are top of the list."
We responded:
"Paula, thank you for the 5-star review. I appreciate you. It means the world to me that you took time out of your day to acknowledge my office and my team. We look forward to our continued working relationship! Happy Thanksgiving! Thank you, Fred Milton State Farm"
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Emily Cox

November 13, 2024

5  out of  5
rating by Emily Cox
"Cassie was wonderful and very helpful!!"
We responded:
"Emily, thank you for the kind review you left about Cassie. We are quite fond of here around here as well. She really cares about our customers, and it shows. We look forward to providing you and your family with the same helpful service for many years to come. Thank you for being part of our office. We appreciate you. Stay Blessed! Fred Milton State Farm. Kalamazoo MI "
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Karlee Lienhart

November 8, 2024

5  out of  5
rating by Karlee Lienhart
"Super friendly and helpful. Saved me tons annually."
We responded:
"Thank you for leaving a 5-star review for the office. I enjoyed speaking with you today and I appreciate you making the process of helping you easy! We look forward to serving you into the future. If anything comes up, let us know and we will be here to help you! Stay Blessed. Fred Milton State Farm. Kalamazoo, MI"
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Justin Davis

November 7, 2024

5  out of  5
rating by Justin Davis
"Absolutely love the customer service One of the best insurance companies I’ve had in a long time definitely recommend 10 out of 10"
We responded:
"Thank you for the 5-star review and continued support of my office. We strive to provide the best customer service possible, and it is pleasing to hear that we are succeeding. Thank you for recommending us to the world! We appreciate you. Be Blessed. Fred Milton State Farm! Kalamazoo, MI "
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Houston Burnett

November 7, 2024

5  out of  5
rating by Houston Burnett
"I've never had an issue with any agents of Statefarm. I just moved here and they welcomed me to the area and helped me with everything I needed! I always suggest statefarm to my friends that are looking for low cost and quality insurance."
We responded:
"Houston, thank you for the 5-star review! We appreciate your support and for giving us the opportunity to serve you and your family! We are always a call, text or email away so if you need anything, at all, we will be here to help. We look forward to working with you into the future. Fred Milton State Farm. Kalamazoo, MI "
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Bonnie Connors

November 5, 2024

5  out of  5
rating by Bonnie Connors
"Fred helped me switch insurance companies and saved me over 1200/year!"
We responded:
"Bonnie, thank you for the 5 Star review. I really appreciate it. I enjoyed our conversation and the opportunity to serve you. I look forward to working with you into the future! Be Blessed. Fred Milton State Farm. Kalamazoo MI"
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Tabatha A Hampton

November 1, 2024

5  out of  5
rating by Tabatha A Hampton
"Very professional, great customer service, and readily available when we need to make changes. Offers us options to save money without being asked. Highly recommend!"
We responded:
"Tabatha, thank you for leaving a positive 5-star review. I absolutely love the fact that I am able to serve you, Al and your family. I look forward to working for you guys for a long time. This goes without saying, but if you need anything, you know we are here for you. Thank you for being part of the Fred Milton State Farm family. Stay Blessed. Fred Milton State Farm. Kalamazoo, MI "
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Jack Diver

October 28, 2024

5  out of  5
rating by Jack Diver
"Kimberly helped me bundle my auto insurance with renters insurance and I am still paying $20 less than I was paying for just my auto insurance at the previous company. She was kind, courteous, and patient."
We responded:
"Jack, thank you for the kind review. We value your input and appreciate you sharing it with the community. This office would not be the same without Kimberly. This review made her day. Thank you for joining the Fred Milton State Farm family. We look forward to working with you far into the future. Be Blessed. Fred Milton State Farm. Kalamazoo, MI "
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mckenzie cox

October 18, 2024

5  out of  5
rating by mckenzie cox
"LOVE THEM!"
We responded:
"McKenzie, awe....... We love you too! I know I did not get to interact with you a ton today, but I do have to say it is nice to see you at such an early stage in life, with your priorities together! You are going to go far, and I cannot wait to sit back and watch! Thank you for coming in and letting us help you, help yourself! If you need us, YOU KNOW HOW TO REACH US! BE well and STAY BLESSED. Fred Milton State Farm. Kalamazoo, MI "
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Cori Wood

October 9, 2024

5  out of  5
rating by Cori Wood
"Fred and Kim are absolutely wonderful! They help with everything immediately and make every process so simple and worry free. I've had statefarm reps before, but always disappointed. Fred and Kim really made me appreciate state farm again and to not stress when I have an issue. Highly recommend them!!!!!! You won't be dissatisfied with Fred Milton, they really put your needs first!"
We responded:
"Cori, thank you for the awesome review! We are really trying to make a difference in the way our customers experience insurance. We want to make sure we educate our customers and help them understand what it is that they are buying and ensure what they choose best fits their needs. With that being said, we also want our customers to know that we truly care about them and their well-being. We will always be here to help you and make sure that you continue to feel the way that you did when writing this review! This review was a great way to end the workday. We appreciate you leaving this feedback for our office for other to read so they know what to expect when they conduct business with us. THANK YOU! YOU ROCK! Be Blessed. Fred Milton State Farm. Kalamazoo, MI "
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Pam Whitmore

October 2, 2024

5  out of  5
rating by Pam Whitmore
"Fred and all of his staff are friendly and helpful"
We responded:
"Pam, thank you for the 5-star review. I appreciate your business and your thoughtful words. I was bummed that I missed seeing you the other day when you stopped in. I look forward to seeing you at your next visit. :) If you need anything, know that we are here to serve you. Be Blessed! Fred Milton State Farm Kalamazoo, MI "
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Nicole Gallimore

September 26, 2024

5  out of  5
rating by Nicole Gallimore
"State Farm was wonderful. Kimberly helped me & she was simply amazing explaining my coverage. Very happy I went thru state farm. Got affordable insurance so I am able to get my car legal. Thank you"
We responded:
"Nicole, we are really excited to have earned your business. We look forward to working with you for years to come. Kimberly got off the phone and she had similar sentiments about your conversation with you and she looks forward to helping you navigate your insurance. Let us know if you need anything or have questions moving forward. Be Blessed, Fred Milton State Farm Kalamazoo, MI "
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Christine Scarberry

September 19, 2024

5  out of  5
rating by Christine Scarberry
"Superb customer service from both Fred & Kimberly!!! Extremely kind and patient with me. More than willing to go above and beyond in order to help me. I think I'm going to enjoy being part this State Farm Agency."
We responded:
"Christine, thank you for the kind words. We want everyone we serve to feel this way! I enjoyed our conversation today and look forward to many more while we help you protect what is important. You are a blessing, and I appreciate you. Our conversation today helped me grow today and I thank you for that! Please remember, we are always a phone call or text away if you need anything. Be Blessed! Fred Milton State Farm Kalamazoo MI "
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Ashley Simpson

September 13, 2024

5  out of  5
rating by Ashley Simpson
"Fred was very nice and informative about my policy! Very glad I'm making the switch over to State Farm!"
We responded:
"Ashley, it was very nice meeting you today over the phone. I enjoyed our conversation. I appreciate your willingness to learn about the product you purchased to protect what is important! We look forward to working with you for many years to come. If you ever need anything, please, give the office a call. Be Blessed. Fred Milton State Farm Kalamazoo MI"
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shelly king

September 3, 2024

5  out of  5
rating by shelly king
"Very kind and polite people to work with and very knowledgeable helpful I love state farm insurance and would recommend anyone looking for good insurance to see them"
We responded:
"Shelly, thank you so much for leaving the 5-star review for our office. We take pride in making sure our customers know that we care about them and their situation. We appreciate you and we look forward to working with you for many years to come. Be Blessed. Fred Milton State Farm. Kalamazoo, MI "
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Valerie Woodcox

August 24, 2024

5  out of  5
rating by Valerie Woodcox
"Great customer service! Clear explanations of information: how things work and what they mean."
We responded:
"Thank you for being so wonderful to work with and thank you for leaving my office a 5-star review. I heard nothing but amazing things about our interaction with you as well. Hopefully one day we will be able to work together as we earn your business. I cannot express how much it means for you to share our value in the community. It means so much to myself and my team. Thank you for being an amazing human. We look forward to being your insurance resource for many years to come. Be Blessed! Fred Milton State Farm. Kalamazoo Michigan"
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Tresha Handley

August 12, 2024

5  out of  5
rating by Tresha Handley
"Fred at State Farm was super helpful and kind in finding me the right insurance plan that fit my needs."
We responded:
"Tresha, thank you for the 5-star review. You made finding the right plan easy as you knew what you wanted to have in place to meet your needs. I enjoyed helping you become a customer and I look forward to helping you with your insurance needs for many years to come! Be Blessed. Fred Milton State Farm Kalamazoo Michigan"
Profile photo of Patrick Handley

Patrick Handley

August 8, 2024

5  out of  5
rating by Patrick Handley
"I just want to say how awesome it is having Fred Milton as my State Farm agent. He is personable, kind, and understanding. Any person who wants a agent like that and someone you can talk to and be prompt and explain everything to you this is you guy"
We responded:
"Pat, thanks for the awesome review. I simply treat people how I want to be treated. I understand life is not easy, but I know together, we (people) can work through anything if we put our mind to it. My mission in this life is to be a servant to others and help them achieve their goal. There is nothing more rewarding in life for me than to see other have success in life. Again, thank you for the kind words and your support. I appreciate you! Be Blessed! Fred Milton State Farm Kalamazoo Michigan"
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joanna sanchez

August 5, 2024

5  out of  5
rating by joanna sanchez
"Fred Milton was able to find me the best rate. I would recommend him to anyone. He saved me big $$$$."
We responded:
"Joanna, thank you for the 5-star review. You did the hard work and that made my part easy. I appreciate how prepared you were for our conversation as well as how well you listened and actively took part in making a plan of protection for yourself and your family. I appreciate you and your business. Be Blessed. Fred Milton State Farm! Kalamazoo MI "
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Hunter Slaughter

August 2, 2024

5  out of  5
rating by Hunter Slaughter
"The Best insurance very nice and helpful cares about their customers! Ask for Kelly!"
We responded:
"Hunter, thank you for the 5-star review and kind words that you shared about Kelly. We are quite fond of her here as well. We look forward to working with you regarding your insurance needs moving into the future. Be Blessed. Fred Milton State Farm Kalamazoo MI"
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Ryan Adamson

July 31, 2024

5  out of  5
rating by Ryan Adamson
"Great agent who uses compassion and intellect to set the bar. The ONLY thing better than a great price is a great agent…Fred provides both."
We responded:
"Ryan, thank you for your positive review. I always enjoy our conversations and interactions. Thank you, Fred Milton State Farm"
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Ryan Misner

July 23, 2024

5  out of  5
rating by Ryan Misner
"Fred has a very strong hustle and a passion for his customers. I wouldn't go anywhere else. Everytime I've been to this office has been a positive experience."
We responded:
"Ryan, thank you for the 5-star review. I appreciate your business and partnership. We enjoy your visits and quite honestly love when you come in! We look forward to growing our relationship with you for years to come. Be well and Be Blessed! Fred Milton State Farm. Kalamazoo, MI "
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Debbie Klett

July 22, 2024

5  out of  5
rating by Debbie Klett
"Fred at State Farm Insurance Company is very service oriented and really respectful with their clients. If there is ever an occasion where you need someone to fight for your personal property or even your business, Fred is a very reliable, professional, trustworthy person to have in your corner. He is very knowledgeable and will bend over backwards to do whatever is needed for your needs. Thank you!!!"
We responded:
"Debbie, I would not have it any other way. We really enjoy working with you. When you call, I know I will be smiling big by the end of the conversation. Thank you for placing so much trust in me and my team to help you protect what is important to you. We look forward to a long relationship of working with you. Be Blessed! Fred Milton State Farm Insurance. Kalamazoo, MI"
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Jessica Compton

July 18, 2024

5  out of  5
rating by Jessica Compton
"Kimberly was helpful, knowledgeable and so friendly. She explained everything thoroughly and made the experience of buying a policy easy. I'd highly recommend this agent and the professionally trained staff. Thank you guys!"
We responded:
"Wow! Thank you so much, Jessica, for the very kind review regarding Kimberly. We work very hard at Fred Milton State Farm to make sure our customers experience a simple and easy process of protecting what is important to them. Thank you so much for allowing my team and I to be your resource for insurance and financial services. We appreciate you and we look forward to serving you for a long time to come. Fred Milton State Farm. Kalamazoo, MI"
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Kelly Misner

July 10, 2024

5  out of  5
rating by Kelly Misner
"Fred is a stand up member of our community. He can be known for his strong morals and integrity. Fred has worked hard to achieve what he has in business and living an honest life. Fred has a passion to help others understand insurance. He can be trusted to assist you and ensure that you have coverage available to fit all of your insurance needs appropriately."
We responded:
"Kelly, thank you for leaving the office a 5-star review. I appreciate your and I am really excited to work with you and watch you grown in this industry. The sky is the limit! Let's go! Be Blessed. Fred Milton State Farm. Kalamazoo, MI "