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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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waleed alfaraj

June 25, 2025

5  out of  5
rating by waleed alfaraj
"Really nice and quick to respond"
We responded:
"Mr. Alfaraj, thank you for talking to me today. I appreciate the kind review left online. You made the process very easy for me by being prepared and I appreciate that. I look forward to working with you into the future. If you need us, you know we will be here for you! Stay blessed. Fred Milton State Farm. Kalamazoo, MI Proudly serving Michigan and Indiana."
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Samantha Williams

June 18, 2025

5  out of  5
rating by Samantha Williams
"Big shoutout to State Farm! In a world where things can be unpredictable, it’s so reassuring to have an insurance provider you can truly count on. Their reliability and commitment to their policyholders are unmatched. Every interaction has been positive, and I always feel confident knowing I’m in good hands. Thanks for everything, Fred and Kim (Statefarm)!"
We responded:
"Sam, you rock! Thank you for leaving this review for my office. I legit kept smiling after reading it as you included Kim, the true backbone of this office. That and the joke I made, had me smiling all day. We really appreciate you and your family and the trust you have placed in us to do what is right for you and by you. We look forward to a long relationship of working with you all! You already know this, but when you need us, we will be here! Stay blessed in all that you do! Fred Milton State Farm, Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Elizabeth Cowell

June 9, 2025

5  out of  5
rating by Elizabeth Cowell
"Fred is awesome and helps every way he can and his associates too. Been with state farm 8 years now and happy with there services."
We responded:
"Elizabeth, thank you very much for leaving such a kind review. We do as much as we can for our customers, so they know that they are being well taken care of. I appreciate you not only as a customer but for taking the time out of your day to let others know that we truly care about you and your needs. We look forward to working with you into the future and I hope you know, we are a phone call away in your time of need. Thank you and stay blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Terry Gee

June 7, 2025

5  out of  5
rating by Terry Gee
"Five stars all the way!! Spoke with Memmory and she was very friendly and helpful. Never in a rush to explain things fully..I have way better coverage now and saving at least 30$ a month could have saved more but got an awesome coverage for at least 30 $ less that I've been paying for more than 3 years.. it was a no brainer..thanks again for everything and I highly recommend state farm services.. check them out!!"
We responded:
"Terry, thank you for the kind words regarding your interaction with Memmory and my office. Our goal is to educate our customers so that they can make the best choice for themselves and their families. It sounds like this happened and you were able to save money, which is an all-around win! I appreciate your review, and I look forward to working with you into the future! Be Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana "
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Nancy Hall

June 5, 2025

5  out of  5
rating by Nancy Hall
"Mr. Milton and his staff were wonderful! Glad we could be clients."
We responded:
"Nancy, from the bottom of my heart, thank you for giving me the chance to serve you and your family over the last 3 years. It has been a wonderful experience, and I am blessed to have been able to get to know you both. You have given me more in our interactions than I can ever give back to you. Thank you for that. Hopefully one day soon (when rates go down) we can resume our working relationship. I hope you don't mind but I plan to keep in contact because you all are family now. Please know I will always be here for you guys. With Love, Fred @ Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Larynn Kyler

June 4, 2025

5  out of  5
rating by Larynn Kyler
"Great service"
We responded:
"Larynn, thank you so much for taking time out of your busy schedule to let others know of the service you received while working with the Fred Milton State Farm Insurance Agency. We pride ourselves on providing unmatched customer service to everyone we work with. We look forward to working with you moving into the future. Rest easy knowing we are here to help you with all of your insurance and financial service need. Be Blessed. Fred Milton State Farm. Kalamazoo MI. Proudly Serving Michigan and Indiana"
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Judy Weaver

May 23, 2025

5  out of  5
rating by Judy Weaver
"We needed to drop one vehicle and add another Memmory made it all very easy and quick."
We responded:
"Judy, thank you for taking time out of your day to leave a 5-star review for Memmory and the office. We strive to be efficient, friendly and effective in each interaction. I am so happy to read that this was your experience. Making your day easier is part of our goal. Thank you for being a part of my office. I appreciate you. Stay blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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LeaAnn Ashley

May 23, 2025

5  out of  5
rating by LeaAnn Ashley
"Fred and his staff are great whenever I need to make changes to my insurance or when I have questions. And they take the time to really know their clients."
We responded:
"LeaAnn, we appreciate you taking time out of your day to leave my office a 5-star review. It means so much that you are willing to share your positive experiences with our office so other potential customers know what they can expect when reaching out. We always enjoy helping you and we look forward to doing so for many years to come. Thank you, Fred Milton State Farm!"
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Debbie Russell

May 1, 2025

5  out of  5
rating by Debbie Russell
"Kimberly made suggestions that made making my payment more convenient for me! We took care of it over the phone. I'm never disappointed when I call Fred Milton's State Farm office. Kimberly's friendly manner is only one of the many reasons I have chosen Fred's office. (Thank you, Kimberly)"
We responded:
"Debbie, thank you so much for leaving such an awesome review of Kimberly. I am super lucky to have her. She does a phenomenal job with our customers, and it makes me happy when I get feedback like this. Kimberly says thank so much for taking time out of your day to acknowledge her. I think it goes without say, we will be here for you to help make insurance easier. We appreciate you as a person and we appreciate your business. Thank you for being you! Stay blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Gary L.

April 28, 2025

5  out of  5
rating by Gary L.
"From the moment Cassie answered my call till the end where we wished each other a happy thanksgiving, she was polite and welcoming and immediately reduced my anxiety over a payment issue by offering a logical and VERY accommodating solution. Thank you so much, Fred, for providing Cassie for your clients! Her pleasant personality and "no worries" demeanor is a perfect match for your office environment. This makes doing business with Fred Milton State Farm less "business" and more of a pleasure. Pardon me for accidentally resending this old review. I was trying to leave a new one!😅 Gary Latuszek Retired Navy SeaBee Marshall, MI"
We responded:
"Gary, thank you for the wonderful review of the service you received when talking to Cassie. You would never know that she is new to the industry. I am happy we were able to provide you with solutions that helped you in your particular instance. Thank you for taking the time to share your feedback for others to see. We appreciate you and all you do! Stay Blessed Gary! Fred Milton State Farm"
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Ashley

April 28, 2025

5  out of  5
rating by Ashley
"I have been with this insurance agency for years and they truly are the best of the best! Everyone who works there has always been so kind and helpful whenever I had any questions and needed to call them. Thank you Fred and team!!!"
We responded:
"Ashley, thank you for calling in and taking the time to talk to me today. I was beaming from ear to ear listening to you talk about how we provide such great service. It is one thing to have that be the standard, but it is another to be able to execute at a level high enough for customers to provide feedback as you did. Thank you! You helped me push my Monday off to a great start. Thank you as well for providing my office the opportunity to help you! We look forward to working with you into the future and helping you protect those things that are important to you! Stay blessed, Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Kailynn Bennett

April 10, 2025

5  out of  5
rating by Kailynn Bennett
"It was my first time getting my own insurance. Fred and Memmory gave me the cheapest quote and made sure I understood everything on my policy. I will definitely recommend them to anyone I know that is shopping for insurance."
We responded:
"Kailynn, thank you for the kind review! My office prides itself on presenting information in a professional manner to our prospects and customers in a way that they understand so that THEY can make the best choice for THEMSELVES. This is a must for us to do in every interaction because this is a trust-based business. Thank you for confirming that what we are doing is the right thing. Thank you for trusting us to guide you correctly. Stay blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Ricky LaDuke

April 3, 2025

5  out of  5
rating by Ricky LaDuke
"Fred has helped me save money on my car insurance. He found unnecessary coverages that I was paying for and explained everything very well. Saved me money, and also, him and his team always provide the best customer service. Highly recommend!"
We responded:
"Ricky, I just sat and smiled reading this review. Thank you! I appreciate you. Thank you for supporting my office and thank you for giving me the opportunity to help you. I appreciate your willingness to listen to me talk about insurance and help you understand coverages better so you can make a better choice for yourself. Again, thank you! Stay Blessed and as always, if you need me, you know where I am! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Sassy Green

March 8, 2025

5  out of  5
rating by Sassy Green
"Fred and his Staff are Amazing!! I could write a book about how helpful they are. I have been with State Farm for many years but never experienced top notch service as I have with Fred and staff! I highly recommend!!!!!"
We responded:
"Sassy, thank you for such an amazing review. I appreciate you allowing us to work with you to serve you and give you the service you deserve. I always leave our conversation better than I went into them when I talk to you, and I know my team does as well. Thank you for being such an amazing customer and friend to this office and thank you for recommending us so highly. Stay Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Ashley Curtis

March 3, 2025

5  out of  5
rating by Ashley Curtis
"Very nice very helpful definitely would recommend to any one"
We responded:
"Ashley, you made the process very easy. Thank you for taking the time out of your day to acknowledge my office. I appreciate you guys, and I look forward to working with you and your family for years to come. Thank you for trusting me to help you with your insurance needs. Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Alyssa Clark

March 1, 2025

5  out of  5
rating by Alyssa Clark
"Absolutely a treat to work with. Kimberly and Fred both went out of their way to help me. A true blessing and excited to continue with them"
We responded:
"Thank you for the kind words, Alyssa. You were awesome to work with. I appreciate your positivity. I am a firm believer that God puts people in places for a reason and our conversation solidified that! I appreciate you, your determination and kindness. We look forward to working with you into the future and as you know, we will always be here for you. Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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B.P. Mcrea

March 1, 2025

5  out of  5
rating by B.P. Mcrea
"I cannot give enough stars to Fred Milton and State Farm Agency. It's a gift to find such a kind, knowledgeable insurance agent at such a bad time for seniors. I'm retired, widowed, and expect the worst as I try to navigate last few years alone. Mr. Milton and his assistant were helpful and very efficient. Ordinarily, life is tough as my grown children live far away. Needless to say, I will recommend you to anyone who asks. Thank you for restoring my belief in society....and for good insurance. Sincerely, Dr. Barbara McCrea"
We responded:
"Barbara, I have never cried reading a review, until today. It is funny how people cross paths in life for a purpose that only God knows sometimes. Ever since we spoke, I think about our conversation, and I smile. I think you did way more for me the day we spoke than I could ever repay you for. Your energy was so refreshing and now this! I really can't say much more than THANK YOU (because I cannot see my screen through the tears). I appreciate the kind words and your support. I do what I do to build relationships with people like you so that they can be properly served. Thank you for choosing me and my office to serve you. I will always be just a call away. God Bless You! Fred. Fred Milton State Farm. Proudly serving Michigan and Indiana"
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Jessica Floyd

February 20, 2025

5  out of  5
rating by Jessica Floyd
"Every time I speak to Fred or any of his team they are beyond helpful and always get me the best deals!! Great team of people!!"
We responded:
"Jessica, thank you for the positive review and kind words. I merely treat people how I want to be treated as does my team. We appreciate you taking the time out of your day to share positivity about my office, it means a lot to me. Thank you and stay blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly servicing Michigan and Indiana"
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Amy Lynn

February 15, 2025

5  out of  5
rating by Amy Lynn
"Fred was very helpful & super friendly! Thank You for your time and help! I greatly appreciate you!!!!"
We responded:
"Amy, thank you for leaving us a 5-star review! We appreciate you taking the time out of your day to acknowledge the effort we put into customer service. We look forwarding to working with you in the future. Thank you, Fred Milton State Farm."
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john frantz

February 13, 2025

5  out of  5
rating by john frantz
"Wonderful"
We responded:
"Johnny, that is a great word to describe you. I am sorry I did not get to talk to you today, but Kimberly is funner to talk to, so you won! I appreciate you and all you do to support us. I know how busy you are and leaving this review is much appreciated. I will talk to you soon and hopefully one day I will meet you in person at a game! Stay blessed. Fred Milton State Farm. Proudly serving Michigan and Indiana"
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Chantell Alexander

February 13, 2025

5  out of  5
rating by Chantell Alexander
"I love State farm they're always polite and respectful they are always there no matter if it's a claim or just have questions"
We responded:
"Chantell, we love you right back! Thank you for being a part of our journey. People like you, make us who we are, and we appreciate you! Thank you for trusting us to help you with your insurance and financial service needs. We look forward to being your trusted resource moving forward. Stay Blessed, Fred Milton State Farm. Proudly serving Michigan and Indiana."
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tamia

February 11, 2025

5  out of  5
rating by tamia
"Great customer service! Very pleased with my Auto policy!"
We responded:
"Tamia, thank you for taking the time to leave a positive 5-star review for my office. I appreciate you giving me the opportunity to earn your business and for allowing me to educate you about the insurance you chose to protect what matters most to you. I look forward to working with you into the future. Stay Blessed and always know we are a phone call away in your time of need. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Indiana and Michigan."
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Lura Holden

February 7, 2025

5  out of  5
rating by Lura Holden
"Very helpful and very friendly."
We responded:
"Lura, thank you so much for leaving such a kind review. Your support means the world to me. I appreciate you and your family very much. We look forward to serving you far into the future. Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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gary whipple

February 6, 2025

5  out of  5
rating by gary whipple
"Fred takes great care of his customers everytime.I am very pleased with the services he provides."
We responded:
"Gary, thank you for your kind review. I appreciate the kind words yesterday on the phone and again in this review. I love every opportunity to be a help to others as does my team. I appreciate the trust you have placed in my business to make sure you are taken care of. We appreciate you and we look forward to working with you for many years to come. Stay Blessed and keep being an amazing role model for others to follow! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Teanna Barnes

February 5, 2025

5  out of  5
rating by Teanna Barnes
"Kimberly was amazing! She was so patient and willing to explain and educate me throughout the process and did what she could to get me a great deal on auto insurance."
We responded:
"Teanna, I was super excited to read your review. Kimberly is a very strong team member and you both seemed to work very well together. I appreciate the positive feedback and have shared this with Kimberly. We look forward to working with you on all of your insurance needs moving into the future. Thank you for trusting us to help you protect what matters most to you! Stay Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."