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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sassy Green

Sassy Green

March 8, 2025

5  out of  5
rating by Sassy Green
"Fred and his Staff are Amazing!! I could write a book about how helpful they are. I have been with State Farm for many years but never experienced top notch service as I have with Fred and staff! I highly recommend!!!!!"
We responded:
"Sassy, thank you for such an amazing review. I appreciate you allowing us to work with you to serve you and give you the service you deserve. I always leave our conversation better than I went into them when I talk to you, and I know my team does as well. Thank you for being such an amazing customer and friend to this office and thank you for recommending us so highly. Stay Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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B.P. Mcrea

March 1, 2025

5  out of  5
rating by B.P. Mcrea
"I cannot give enough stars to Fred Milton and State Farm Agency. It's a gift to find such a kind, knowledgeable insurance agent at such a bad time for seniors. I'm retired, widowed, and expect the worst as I try to navigate last few years alone. Mr. Milton and his assistant were helpful and very efficient. Ordinarily, life is tough as my grown children live far away. Needless to say, I will recommend you to anyone who asks. Thank you for restoring my belief in society....and for good insurance. Sincerely, Dr. Barbara McCrea"
We responded:
"Barbara, I have never cried reading a review, until today. It is funny how people cross paths in life for a purpose that only God knows sometimes. Ever since we spoke, I think about our conversation, and I smile. I think you did way more for me the day we spoke than I could ever repay you for. Your energy was so refreshing and now this! I really can't say much more than THANK YOU (because I cannot see my screen through the tears). I appreciate the kind words and your support. I do what I do to build relationships with people like you so that they can be properly served. Thank you for choosing me and my office to serve you. I will always be just a call away. God Bless You! Fred. Fred Milton State Farm. Proudly serving Michigan and Indiana"
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Amy Lynn

February 15, 2025

5  out of  5
rating by Amy Lynn
"Fred was very helpful & super friendly! Thank You for your time and help! I greatly appreciate you!!!!"
We responded:
"Amy, thank you for leaving us a 5-star review! We appreciate you taking the time out of your day to acknowledge the effort we put into customer service. We look forwarding to working with you in the future. Thank you, Fred Milton State Farm."
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Chantell Alexander

February 13, 2025

5  out of  5
rating by Chantell Alexander
"I love State farm they're always polite and respectful they are always there no matter if it's a claim or just have questions"
We responded:
"Chantell, we love you right back! Thank you for being a part of our journey. People like you, make us who we are, and we appreciate you! Thank you for trusting us to help you with your insurance and financial service needs. We look forward to being your trusted resource moving forward. Stay Blessed, Fred Milton State Farm. Proudly serving Michigan and Indiana."
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Lura Holden

February 7, 2025

5  out of  5
rating by Lura Holden
"Very helpful and very friendly."
We responded:
"Lura, thank you so much for leaving such a kind review. Your support means the world to me. I appreciate you and your family very much. We look forward to serving you far into the future. Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Teanna Barnes

February 5, 2025

5  out of  5
rating by Teanna Barnes
"Kimberly was amazing! She was so patient and willing to explain and educate me throughout the process and did what she could to get me a great deal on auto insurance."
We responded:
"Teanna, I was super excited to read your review. Kimberly is a very strong team member and you both seemed to work very well together. I appreciate the positive feedback and have shared this with Kimberly. We look forward to working with you on all of your insurance needs moving into the future. Thank you for trusting us to help you protect what matters most to you! Stay Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
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Brittney Shank

January 23, 2025

5  out of  5
rating by Brittney Shank
"I have been using the for years and couldn't be any happier with a insurance provider."
We responded:
"I really appreciate you taking the time to write this Brittney! You have been with me from the start, and I truly appreciate you! Please know, we greatly appreciate your business and support. Be Blessed. Fred Milton State Farm. Kalamazoo, MI "
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rory iwaniuk

January 11, 2025

5  out of  5
rating by rory iwaniuk
"Fred is great to work with! His staff is friendly and very helpful. Highly recommend Fred Milton from State Farm!"
We responded:
"Rory!!! Thank you for leaving such a great review! I appreciate you and everything you do! We look forward to working with you now and into the future. Thank you for trusting us with your insurance and financial service needs. Be Blessed! Fred Milton State Farm. Kalamazoo, MI "
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K A

January 10, 2025

5  out of  5
rating by K A
"Fred and team has taken care of all my needs , every time I reach out."
We responded:
"We will continue to do so. Being able to care for people is what makes me happy. My team understands this, and it makes them happy as well. We are thankful to have you for a customer and we look forward to working with you for years to come. We will be here when you need us! Stay Blessed. Fred Milton State Farm. Kalamazoo, MI "
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Nate DeHaan

December 19, 2024

5  out of  5
rating by Nate DeHaan
"Great customer service Cassie made my move to State Farm a breeze."
We responded:
"Nate, Thank you for the wonderful review and high recommendation! I am happy to know you found our insurance options amazing and Cassie a huge help while transitioning to Fred Milton State Farm. We are blessed to have her as part of our team! Thank you for allowing us to serve you. Be Blessed. Fred Milton State Farm. Kalamazoo, MI "
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Bryan Mcewen

December 9, 2024

5  out of  5
rating by Bryan Mcewen
"Great customer service and support."
We responded:
"Bryan, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Fred Milton State Farm Agency. I look forward to watching you continue to grow. If you ever have any questions or need assistance, we’re here to help! Stay Blessed. Fred Milton State Farm. Kalamazoo MI"
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Gary L.

November 21, 2024

5  out of  5
rating by Gary L.
"From the moment Cassie answered my call till the end where we wished each other a happy thanksgiving, she was polite and welcoming and immediately reduced my anxiety over a payment issue by offering a logical and VERY accommodating solution. Thank you so much, Fred, for providing Cassie for your clients! Her pleasant personality and "no worries" demeanor is a perfect match for your office environment. This makes doing business with Fred Milton State Farm less "business" and more of a pleasure. Gary Latuszek Retired Navy SeaBee Marshall, MI"
We responded:
"Gary, thank you for the wonderful review of the service you received when talking to Cassie. You would never know that she is new to the industry. I am happy we were able to provide you with solutions that helped you in your particular instance. Thank you for taking the time to share your feedback for others to see. We appreciate you and all you do! Stay Blessed Gary! Fred Milton State Farm"
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Paula Cowsert

November 13, 2024

5  out of  5
rating by Paula Cowsert
"Staff is always friendly, ready to help, they always have the answer to any of questions I ask. I couldn't have found any better insurance office. Fred Miller and staff are top of the list."
We responded:
"Paula, thank you for the 5-star review. I appreciate you. It means the world to me that you took time out of your day to acknowledge my office and my team. We look forward to our continued working relationship! Happy Thanksgiving! Thank you, Fred Milton State Farm"